Effective Date: November 2, 2025
Ravn Store (“we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information to process your orders and improve your experience. This may include: full name, email address, phone number, shipping and billing address, order details and history, messages, reviews, or inquiries, and cookies or analytics data (browser type, device information, pages visited, etc.). We do not collect or store your payment details such as card numbers or UPI IDs. All payments are processed securely through our payment partners.
2. How We Use Your Information
We use your information to process and deliver your orders, provide order confirmations and tracking updates, respond to inquiries or support requests, improve our website, designs, and product offerings, send occasional updates or promotional messages (only with your consent), and comply with legal and regulatory obligations.
3. Information Sharing and Third Parties
We do not sell or rent your personal data. However, we may share information with trusted third parties only as necessary to fulfill your orders and operate our business: Qikink – our print-on-demand and shipping partner, for order printing, packing, and delivery; Payment gateways (e.g., Razorpay, Paytm) – to process secure payments; and Hosting and analytics services – to maintain and improve site performance. All third-party partners are required to follow reasonable data protection and confidentiality standards.
4. Cookies and Analytics
We use cookies and similar technologies to recognize returning visitors, understand site usage and performance, personalize your experience, and show relevant promotions or ads. You can control or disable cookies in your browser settings. However, some features may not function properly if cookies are disabled.
5. Your Rights
You have the right to access the personal data we hold about you, request corrections or updates, withdraw consent for promotional communication, and request deletion of your personal information (unless we are required to retain it for legal reasons). To exercise these rights, contact us at support@ravnstore.com.
6. Data Security
We use industry-standard security measures to protect your data, including SSL-secured website connections, verified plugins, secure WordPress configuration, restricted data access, and encrypted transactions. Despite our best efforts, no online system is completely secure. We are not liable for unauthorized access or data breaches beyond our control.
7. Children’s Privacy
Ravn Store does not knowingly collect data from individuals under 18 years of age. If you believe a minor has provided us with personal information, please contact us for immediate removal.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. The updated version will always be available on this page with a revised “Effective Date.”
9. Contact and Grievance Officer
For any privacy-related queries or concerns, please contact:
Grievance Officer: Vikalp Pandey
Email: support@ravnstore.com
Response Time: Within 15 working days
